5th Digital Banking Forum will focus in areas of interest such as:
New trends regarding digital application, products & services
Artificial Intelligence, Big Data, mobility are just a few of the words that are coming up in conversations amongst financial sector corporations. Process automation, improving customer experience, best use of customer data available to banks as well as taking advantage of smartphones and portable devices are at the center of banks’ interest at this point. And those are the topics of one of the sections of 5th Digital Banking Forum, during which we will try and answer all the existing questions.
Blockchain and its applications
It is a fact that blockchain technology was first used for creating cryptocurrencies with bitcoin being the most notable case. But, blockchain is not just bitcoin and in reality this technology has a lot more applications in various areas of the banking sector, that are worth mention as it a technology with major opportunities.
Trends in digital payments
Capital controls gave a huge boost to electronic payments and the changes in that particular sector are many and important. Contactless payments, digital wallets, payments through the use of smartphones are some of those that show that it is a sector with huge interest with many new players, but also with the old ones showing a lot of dynamism.
Changes from PSD II
The implementation of the new European Union directive regarding payments, knows as PSD II, brings a series of changes in payments’ area, as well as it opens the way from companies from other sectors to offer new products and services. How these “players” are creating a new environment affecting financial sector is something that is worth to address it during 5th Digital Banking Forum.
Amongst startup ecosystem, fintech ideas and ventures are valued high in the ventures capital funds’ agenda. Traditional banks -event in Greece- have shown their willing to cooperate with fintech startups and both sides have a lot to gain from these cooperation. Which are the areas where there could be cooperation? Which are the startups that have the potential to take the next step in business venturing and be active both in and out of Greece? These are some of the questions that 5th Digital Banking forum will try to address.
New digital banking services for business and consumers
During the last months, Greek banks have started offering a series of new digital services to their customers, both corporation and consumers. There are services aiming to improve customer experience, provide better support and decreasing cost for both sides. It is thought that these services will expand in the coming years and a first sample of these new services will be shown during 5th Digital Banking Forum.